Last updated 7.31.2018
Our website is hosted by Squarespace. Your data is stored through Squarespace’s databases, on a secure server behind a firewall. We recommend that you read Squarespace’s policies so you can understand the manner in which your user information may be handled by Squarespace:
- Squarespace Terms of Service https://www.squarespace.com/terms-of-service/
- Squarespace Acceptable Use Policy: https://www.squarespace.com/acceptable-use-policy
DEVICE INFORMATION WE COLLECT AND HOW WE USE IT
When you visit our site, we collect your device information in order to enhance your overall experience on our site. You can browse our site without submitting any personally identifiable information, but we do collect some anonymous information when you access our site.
We collect device information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.
Location information: Your devices (depending on your settings) may transmit location information to our site. We use this information to customize, improve, and protect our site.
Analytics information: Squarespace uses analytics tools to help us measure traffic and usage trends for our site. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving our site. We may collect and use this analytics information together with any additional personal information you provide and stitch together session data from user visits to build a broader profile of our individual users so that we can serve you better.
When you visit a page on our site, we may receive information about your visit such as:
- IP address
- Browser version
- Operating system
- Demographic and profile data
This information gives us insight into, among other things:
- Our visitors’ geographic location by IP address
- How visitors in specific locations find our site
We also monitor traffic patterns and site usage to help us develop and improve the design and layout of the site.
COOKIES: Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Squarespace and our other service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with our site to, among other things, track the actions of users, to determine the success of marketing campaigns and to compile aggregate statistics about site usage and response rates.
PERSONAL INFORMATION PROVIDED BY YOU
OPTING INTO MARKETING COMMUNICATIONS: When you visit our site, you may be invited to provide personal information to join our emailing list for marketing communications. We will either ask you directly for your expressed consent to join our emailing list, or provide you with an opportunity to say no. You can choose to opt into our emailing list marketing communications by: completing the subscription form(s) on the site. We will use the personal information (including your name, email address, and device information) you provide on these forms to be in touch with you and to provide updates and marketing communications via email.
You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at firstname.lastname@example.org. We will treat your information with respect.
By entering your information and clicking to receive our marketing communcations, you agree that we may process your personal information in accordance with these terms.
AGE OF CONSENT
This site is not intended for individuals under the age of 18. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
All text, images, graphics, sounds, and software code ("Content") on this site are copyrighted property of Nelson Treehouse and Supply, its contributors, and its programmers unless otherwise noted. They may only be used for the personal education of site visitors. They may not be placed in the public domain. You may not reproduce, redistribute, publish, or otherwise use by electronic or any other means any of the Content without our prior written consent.
Nelson Treehouse and Supply and other marks indicated on our site are service marks of Nelson Treehouse and Supply. They may not be used or displayed without the prior written consent of Nelson Treehouse and Supply. All other trademarks, product names, and company names and logos appearing on the site are the property of their respective owners.
INFORMATION SHARED WITH THIRD PARTIES
HOW WE USE YOUR INFORMATION: We use the user information you provide us when opting into our marketing communications to communicate with you and provide you with information or advertising relating to our products or services. We also use your user information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
We may employ outside agents, meaning other companies or individuals we trust and partner with to perform functions on our behalf, such as sending postal mail and email, conducting sweepstakes and other promotional activities, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These agents have access to user information needed to perform their functions. Other than our outside agents and certain suppliers and vendors, we keep all of your user information private and will not share it with any third party, unless you have authorized us to or we are legally required to do so.
Nelson Treehouse and Supply may also release user information when we believe, in good faith, that such release is reasonably necessary to protect the rights, property or safety of Nelson Treehouse and Supply, our affiliated businesses, users, or others. We may disclose your user information if we are required by law to do so or if you violate our Terms of Service. We may also share your user information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
In general, the third-party providers used by us will only collect, use and disclose your user information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your user information will be handled by these providers.
Certain items from Be in a Tree, our online treehouse supply store, may be featured on the Nelson Treehouse site. If you choose to place an order for any of these items featured on the Nelson Treehouse site, you will be directed to Be in a Tree’s external website which is separate and distinct from the Nelson Treehouse website. We recommend that you read Be in a Tree’s policies so you can understand the manner in which your user information may be handled by Be in a Tree.
To protect your user information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We strive to protect your user information; however, Nelson Treehouse and Supply cannot guarantee or warrant the security of any information you transmit to us.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Certain content, products and services available via our site may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this site or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
If you are a European resident, you have the right to access user information we hold about you and to ask that your user information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information at the bottom of this page.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your user information will be transferred outside of Europe, including to Canada and the United States.
When you visit this Site, and if you choose to provide personal information to sign up for our marketing communications, we will maintain your user information for our records unless and until you ask us to delete this information.
YOUR ACCEPTANCE OF THESE TERMS
QUESTIONS AND CONTACT INFORMATION